Quality Assurance & Certifications — TurkishBuild

At TurkishBuild, quality is the foundation of everything we do. Every product we source undergoes rigorous quality control — from factory pre-audit to pre-shipment inspection. We only work with manufacturers that hold internationally recognized certifications, ensuring that every shipment meets or exceeds your project's requirements.

Our Quality Assurance Framework

TurkishBuild's quality assurance process covers the entire supply chain:

1. Factory Pre-Audit & Verification

Before any factory joins our 500+ partner network, they must pass our comprehensive pre-audit:

• Production capacity assessment — verifying actual vs. claimed capacity
• Equipment & technology audit — modern machinery, calibrated testing equipment
• Certification verification — authenticating ISO, CE, TSE, and other certifications
• Financial stability check — ensuring long-term reliability
• Export track record — reviewing past export performance and client references
• Environmental compliance — ISO 14001 and local environmental regulations
• Labor practices — ethical manufacturing standards

Only 30% of factories that apply are accepted into our verified network.

2. Product Testing & Specification Compliance

Every product category has specific testing requirements:

• Marble & Natural Stone: Water absorption, flexural strength, density, frost resistance (EN 12372, EN 1936, EN 12407)
• Ceramic Tiles: Water absorption, breaking strength, surface abrasion, slip resistance (ISO 10545 series)
• Steel & Rebar: Tensile strength, yield strength, elongation, bend test (EN 10080, ASTM A615)
• Cement: Compressive strength (2-day, 7-day, 28-day), setting time, fineness (EN 197-1, ASTM C150)
• Glass: Impact resistance, thermal shock, optical quality (EN 12150, EN 14449)
• Insulation: Thermal conductivity, compressive strength, fire rating (EN 13164, EN 13162)

3. In-Production Quality Monitoring

• 30% Production Check — verify raw materials, initial output quality
• 60% Production Check — mid-production inspection, dimensional accuracy
• 90% Production Check — near-completion review, packaging preparation

4. Pre-Shipment Inspection (PSI)

The most critical quality gate. Our inspectors verify:

• Quantity accuracy — piece count, weight, and volume against order
• Dimensional compliance — measurements against specifications
• Visual quality — surface defects, color consistency, finish quality
• Packaging integrity — proper crating, padding, and labeling
• Documentation completeness — test reports, certificates, packing lists
• Loading supervision — proper container loading, securing, and seal verification

International Certifications We Work With

European Standards

• CE Marking — mandatory for construction products in EU (CPR — Construction Products Regulation 305/2011)
• EN Standards — European Norms for each product category
• DoP (Declaration of Performance) — required under EU CPR

Quality Management Systems

• ISO 9001:2015 — Quality Management System
• ISO 14001:2015 — Environmental Management System
• ISO 45001:2018 — Occupational Health & Safety

Turkish Standards

• TSE (Türk Standartları Enstitüsü) — Turkish Standards Institution
• TS EN Standards — Turkish adoption of European Norms

Regional Market Certifications

• SASO (Saudi Standards, Metrology and Quality Organization) — mandatory for Saudi Arabia imports. SABER e-platform certification.
• GSO (GCC Standardization Organization) — unified standards for Gulf Cooperation Council countries (UAE, Qatar, Kuwait, Bahrain, Oman)
• SONCAP (Standards Organisation of Nigeria) — mandatory for Nigerian imports
• PVOC (Pre-Verification of Conformity) — required by Kenya, Tanzania, Uganda
• GOST-R — Russian Federation standards
• ASTM International — for US and Americas markets
• BS EN — British Standards for UK market (post-Brexit UKCA marking)

Quality Guarantee Policy

TurkishBuild stands behind every shipment with our quality guarantee:

• 100% Specification Compliance — products match agreed specifications or we resolve at our cost
• Transparent Documentation — full test reports and certificates provided with every shipment
• Dispute Resolution — dedicated quality team handles any issues within 48 hours
• Insurance Coverage — cargo insurance available for CIF shipments
• Replacement/Refund Policy — for verified non-conforming products

Third-Party Inspection Partners

For clients requiring independent verification, we facilitate inspections by:

• SGS — world's leading inspection company
• Bureau Veritas — global testing and certification leader
• TÜV — German technical inspection association
• Intertek — quality assurance provider
• CCIC — China Certification & Inspection Group (for re-export projects)

Quality Statistics

• 98.5% — first-pass quality rate (products passing PSI on first inspection)
• 96%+ — on-time delivery rate
• 0.3% — quality claim rate (below industry average of 2-3%)
• 70%+ — repeat client rate (a testament to consistent quality)

Request Quality Documentation

Need test reports, certificates, or quality documentation for your project? Contact us: Email: info@turkishbuild.com | WhatsApp: +90 530 688 7555